TICKETsrv – a more affordable, more comprehensive alternative to Eventbrite
TICKETsrv delivers everything you’d expect from an online ticketing system but with lower fees and a far higher level of personal service.
The difference with TICKETsrv
Unlike impersonal self?service platforms, TICKETsrv works closely with organisers to understand what you’re trying to achieve and help you deliver it. From first setup through to on?the?gate sales, TICKETsrv is built around the real, day?to?day needs of event organisers.
Lower fees matter – but understanding your event, supporting your team, and helping you deliver a smooth and better experience matters even more. TICKETsrv offers both benefits!
Personal service that actually helps
With TICKETsrv, you’re supported by a small team of real people who understand live events. You’ll have direct contact with account managers and are covered by 24 hour support when you need it.
TICKETsrv’s support team builds your ticketing pages – you aren’t left alone to negotiate your way around complicated set-up software. The TICKETsrv team consists of software and IT experts who leave you to focus on the things you’re best at.
TICKETsrv doesn’t rely on chatbots or knowledge?base articles. The friendly team is available to speak directly with you and your staff to solve issues quickly and practically. Support is available at every stage, including setup, reporting and we can even offer on?site, where required.
Fully customised to your event
Your ticketing pages should reflect your brand – not ours.
Ticketing pages and e?tickets are ‘white?labelled’ and designed to reflect your event and your organisation. Ticket pages can be styled to mirror your website, and e?ticket designs are fully customisable rather than being constrained by generic templates.
This also allows space for sponsors, advertising, and event?specific information where needed.
You own your customer data
This is important. Because TICKETsrv is a ticketing technology partner, not a ticket agent, your data is owned by you. Eventbrite co-owns your data and uses it to promote other events to your customers.
TICKETsrv never shares your data with third?party mailing lists or sends unsolicited marketing to your attendee list. All customer data belongs solely to your organisation and is never shared between events.
Funds paid directly to you
Ticket revenue is paid directly into your Stripe account or nominated payment processor. There’s no unnecessary delay, and no platform holding onto your funds.
Fair, simple, low fees
TICKETsrv fees are clear, fair, and typically lower than Eventbrite – including Eventbrite’s charitable rates.
TICKETsrv fees are capped at a maximum of 5%, plus any equipment hire where required. There are no subscription charges and no hidden extras.
Professional scanning equipment
TICKETsrv offers robust, affordable rental of professional scanning equipment for on?the?gate entry. TICKETsrv scanners are WIFI enabled, also run on 4G and have an automatic offline/sync mode. This empowers the operator to simply focus on the task of scanning while the equipment takes care of connectivity.
Use of professional scanning equipment avoids reliance on staff using personal mobile phones, installing apps, experiencing connectivity issues, managing battery life, or working around different devices. It’s faster, more reliable, and better suited to busy entry points.
Upsell additional items at checkout
Increase revenue easily by offering a customisable selection of additional items at the basket stage. TICKETsrv can help you to identify the best special offers and upsells, and discuss your goals and support you as part of wider marketing support for your event.
Extended reporting and insights
Gain access to useful marketing and audience insights, including postcode maps and graphical reports, to better understand your audience and inform future events.
Integrated on?the?gate sales
Your advance online ticket sales link seamlessly with on?the?gate sales devices, providing a fully integrated ticketing and entry solution for advance and walk?up sales alike.